Order Management Specialist

EE Schenck Company, a nationally recognized leader in high quality fabrics and notions for the last century, is seeking a full time Order Management Specialist for our fabric and notions wholesale distribution business.

The Order Management Specialist at EE Schenck is responsible for all aspects of order processing from order inception to directing order printing to satisfy customer and sales representative requirements. This position will require collaborating across multiple departments to help facilitate efficient and accurate order processing.

Other duties include::

Review and release sales orders from the distribution system to verify that all necessary information is accurate for fulfilment.
Enter sales orders when required.
Consistent monitoring to adhere to vendor policies related to order fulfilment.
Proactive order follow-up regarding credit holds or credit card declines.
Review all customer and sales representative comments to ensure accuracy for proper fulfillment.
Communicate regularly with the Purchasing and Logistics departments regarding collection releases or updates to help manage the fulfillment process.
Research shipping discrepancies and address underlying causes.
Communicate effectively across multiple departments and teams to ensure the fulfillment process functions efficiently.

Competencies:

Ability to work independently and make proactive decisions.
Strong organizational skills and attention to detail.
Customer service mindset.
Excellent communication skills – verbal and written.
Knowledge of distribution and warehousing
Proficient with Microsoft Office Suite, particularly Excel.
General knowledge of ERP systems and software.

Requirements:

High school diploma or GED
Prior experience in an order fulfillment role

Preferred Education and Experience:

Bachelor's degree
Familiarity with ERP systems

Why EE Schenck? EE Schenck has been in business since 1921 and continues to grow. We’re a smaller company with under 100 employees, which means that you’re more than a face. In addition, we offer a regular workweek schedule with occasional overtime. A range of benefits is offered for you and your family – medical plan options, two dental plans, vision, flexible spending account, etc. We also offer 8 ½ paid holidays, 16 days of Paid Time Off in your first year, a floating birthday holiday and paid parental leave.

How to apply:

Prepare a resume with a cover letter in word or PDF format to upload.
Click here to complete our application.
Once you complete the application, including your resume and cover letter, click submit and your information will be routed to our hiring manager.